Terms of Website Use
Last updated: 21 October 2025
1. About These Terms
These terms of use ("Website Terms") govern your use of our marketing website at epoch-dms.com (the "Website").
Please read these Website Terms carefully before using the Website.
The Website is operated by Integrative Healthcare Solutions Ltd trading as EPOCH DMS ("We", "Us", "Our"). We are registered in England and Wales under company number 13055621 and our registered office is at 71-75 Shelton Street, London, WC2H 9JQ, United Kingdom.
For use of our application platform at app.epoch-dms.com, please refer to our separate Terms & Conditions for Use of Services.
Contact us: epoch@ihs.org.uk
2. Acceptance of Terms
By accessing and using this Website, you accept and agree to be bound by these Website Terms and our Privacy Policy. If you do not agree to these Website Terms, you must not use our Website.
3. Access to Our Website
3.1 Permission to Use
We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Website for personal, non-commercial purposes, subject to these Website Terms.
3.2 Website Availability
We make reasonable efforts to ensure the Website is available 24 hours a day, but we do not guarantee that the Website, or any content on it, will always be available or uninterrupted. We may suspend, withdraw, discontinue or change all or any part of the Website without notice. We will not be liable to you if for any reason the Website is unavailable at any time or for any period.
3.3 Access Restrictions
You are responsible for:
Making all arrangements necessary to access the Website
Ensuring that all persons who access the Website through your internet connection are aware of these Website Terms and comply with them
3.4 Age Restrictions
You must be at least 18 years old to use this Website. By using the Website, you warrant that you are 18 years of age or older.
4. Acceptable Use
4.1 You Must Not:
Use the Website in any way that breaches any applicable local, national or international law or regulation
Use the Website in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect
Use the Website to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam)
Knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware
Use any automated system or software to extract data from the Website for commercial purposes ("screen scraping")
Attempt to gain unauthorised access to the Website, the server on which the Website is stored or any server, computer or database connected to the Website
Attack the Website via a denial-of-service attack or a distributed denial-of-service attack
Reproduce, duplicate, copy or resell any part of the Website in contravention of these Website Terms
4.2 Consequences of Misuse
Failure to comply with section 4.1 constitutes a material breach of these Website Terms and may result in our taking all or any of the following actions:
Immediate, temporary or permanent withdrawal of your right to use the Website
Legal proceedings against you for reimbursement of costs resulting from the breach
Disclosure of information to law enforcement authorities as we reasonably feel is necessary
5. Intellectual Property Rights
5.1 Our Content
We are the owner or licensee of all intellectual property rights in the Website and its content (including but not limited to text, graphics, logos, images, software and layout). Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print or download content from the Website for your own personal, non-commercial use, but you must not modify the content or remove any copyright or other proprietary notices.
5.2 Trademarks
"EPOCH" and its logo are trademarks of Integrative Healthcare Solutions Ltd. You may not use these trademarks without our prior written consent.
5.3 No Licence
Except as expressly stated in these Website Terms, nothing in these Website Terms grants you any rights in relation to our intellectual property or the intellectual property of third parties.
6. Information About Us and Our Services
6.1 Information Accuracy
The content on the Website is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on the Website.
Although we make reasonable efforts to update the information on the Website, we make no representations, warranties or guarantees, whether express or implied, that the content on the Website is accurate, complete or up to date.
6.2 No Medical Advice
Important: The information on this Website is not intended as medical, health, wellness, or therapeutic advice. You should not rely on information on this Website as an alternative to professional medical advice. If you have specific questions about any medical matter, you should consult a qualified healthcare professional.
The practitioners listed or referenced on this Website are independent third parties. We do not employ these practitioners and are not responsible for their services, advice, or conduct.
6.3 No Professional Relationship
Your use of this Website does not create any practitioner-client, therapeutic, medical, or professional relationship between you and us or any practitioners featured on the Website.
7. Third-Party Links and Resources
7.1 External Links
Where the Website contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.
We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.
7.2 Third-Party Content
Any third-party content, including testimonials or reviews, represents the views of the third party and not our views. We do not verify, endorse, or take responsibility for such content.
8. User-Generated Content
8.1 Contact Forms and Communications
If you submit information to us through contact forms or other communication channels on the Website, you grant us a non-exclusive, royalty-free, perpetual licence to use, reproduce and disclose such information for the purposes of:
Responding to your enquiry
Improving our services
Complying with legal obligations
8.2 Your Responsibility
You are responsible for ensuring that any information you provide through the Website is accurate, not misleading, and does not infringe the rights of any third party.
9. Privacy and Cookies
9.1 Data Protection
Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data. Please read the Privacy Policy carefully.
9.2 Cookies
The Website uses cookies to distinguish you from other users of the Website. This helps us to provide you with a better experience when you browse the Website and also allows us to improve the Website. For detailed information on the cookies we use and the purposes for which we use them, see our Cookie Policy.
10. Limitation of Liability
10.1 General Exclusions
Nothing in these Website Terms excludes or limits our liability for:
Death or personal injury caused by our negligence
Fraud or fraudulent misrepresentation
Any matter in which it would be illegal or unlawful for us to exclude or restrict liability
10.2 Specific Exclusions
Subject to section 10.1, we will not be liable to you for:
Any loss of profit, sales, business or revenue
Loss or corruption of data, information or software
Loss of business opportunity
Loss of anticipated savings
Loss of goodwill
Any indirect or consequential loss
10.3 Website "As Is"
The Website is provided on an "as is" and "as available" basis without any representation or endorsement. To the fullest extent permitted by law, we make no warranties or representations (whether express or implied) about:
The accuracy, completeness or reliability of the Website content
The availability or functionality of the Website
That the Website will be secure, uninterrupted or error-free
That defects will be corrected
That the Website or the server that makes it available are free of viruses or bugs
10.4 Your Responsibility
You assume full responsibility for:
Your use of the Website
Any consequences arising from your use of the Website
Implementing sufficient procedures and virus checks to satisfy your requirements for security and reliability
11. Changes to These Terms
We may revise these Website Terms at any time by amending this page. Please check this page from time to time to take notice of any changes we make, as they are binding on you.
The date of the most recent revision will appear at the top of this page. Your continued use of the Website following any changes constitutes your acceptance of the new Website Terms.
12. Changes to the Website
We may update and change the Website from time to time to:
Reflect changes to our services or users' needs
Implement technical adjustments and improvements
We will try to give you reasonable notice of any major changes.
13. Suspension and Termination
13.1 Our Rights
We may:
Suspend or terminate your access to the Website at any time, without notice, if we reasonably believe you have breached these Website Terms
Remove or restrict access to any content on the Website at our sole discretion
13.2 Your Rights
You may stop using the Website at any time.
14. Events Beyond Our Control
We will not be liable or responsible for any failure to perform, or delay in performance of, any obligations in relation to the Website that is caused by events outside our reasonable control (a "Force Majeure Event").
A Force Majeure Event includes any act, event, non-occurrence, omission or accident beyond our reasonable control including, without limitation:
Strikes, lock-outs or other industrial action
Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war or threat or preparation for war
Fire, explosion, storm, flood, earthquake, epidemic, pandemic or other natural disaster
Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport
Impossibility of the use of public or private telecommunications networks
Acts, decrees, legislation, regulations or restrictions of any government or public authority
15. General Legal Terms
15.1 Entire Agreement
These Website Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and us in relation to your use of the Website.
15.2 Assignment
We may transfer our rights and obligations under these Website Terms to another organisation. You may not transfer your rights or obligations under these Website Terms without our prior written consent.
15.3 Third-Party Rights
These Website Terms are between you and us. No other person shall have any rights to enforce any of its terms under the Contracts (Rights of Third Parties) Act 1999.
15.4 Waiver
If we fail to insist that you perform any of your obligations under these Website Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not constitute a waiver of our rights and will not mean that you do not have to comply with those obligations.
15.5 Severability
If any provision of these Website Terms is found by any court or administrative body of competent jurisdiction to be invalid or unenforceable, such invalidity or unenforceability shall not affect the other provisions of these Website Terms which shall remain in full force and effect.
16. Governing Law and Jurisdiction
16.1 Governing Law
These Website Terms and any dispute or claim arising out of or in connection with them or their subject matter (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.
16.2 Jurisdiction
The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with these Website Terms or their subject matter (including non-contractual disputes or claims).
How to Contact Us
If you have any questions about these Website Terms, please contact us:
Email: epoch@ihs.org.uk
Postal Address:
Integrative Healthcare Solutions Ltd
Trading as EPOCH DMS
71-75 Shelton Street
London, WC2H 9JQ
United Kingdom